5. Choose Import Options and Confirm Your Import

In this section, you can set the following options:

  • Set contacts as unconfirmed on import to send them an opt-in confirmation mail
  • Update all existing contact details in the system with the imported data
  • Send a progress email to an email address of your choice

If you choose to use this import to update fields in an existing list, the platform will only update the fields that have new data in them – it will ignore blank fields from the new list, keeping any existing data in those fields intact.

In other words: if you have a contact’s email address on your existing list, but their email address field in your new import is blank, the import won’t clear the email address you already have. It will only update that field if you provide a new email address.

Confirm Your Import

Review the import settings you’ve selected and, if you need to, set any scheduling. If you notice any errors, you can return to a previous step by clicking the Back button in the bottom-left corner of the screen.

*Important

  • If you go back to the first step, all your changes will be lost and you’ll have to start again from the beginning.
  • Confirm that your list is permission-based and doesn’t contravene the system’s anti-spam policy by checking the checkbox in the top blue bar.

Once you’ve confirmed that the settings are correct, click Start Import. From here, your import goes into a queue and you can carry on with other work in the system (like composing an email campaign). You’ll receive an import summary email once the import is complete.